• ISSN: 1674-7461
  • CN: 11-5823/TU
  • 主管:中国科学技术协会
  • 主办:中国图学学会
  • 承办:中国建筑科学研究院有限公司

融合大模型的新华医院LDR系统研发与应用

Development and Application of Xinhua Hospital's Logistics Data Repository System Integrated with Large Language Model

  • 摘要: 针对医院后勤智慧化管理领域长期存在的数据孤岛、跨院区管理协同效率低及运维模式被动等核心挑战,本文以上海交通大学医学院附属新华医院为实践对象,提出并构建了一种融合大模型的后勤数据仓库(Logistics Data Repository,LDR)增强系统。在已完成两院区近万物联点位接入的坚实数据底座之上,系统性地引入了基于国产大模型的智能认知与交互层,将基础感知、数据融合以及大模型智能与业务应用有机贯通,研发了多模态运维数据的理解与治理、基于自然语言的智能问答助手、复杂场景的关联推理与预警以及数字孪生体对话交互等关键技术。在新华医院杨浦与奉贤两院区的应用实践中,该系统赋能于双院区智能管控、空间资产管理、能耗管理与智能调适、基于管理指标的自动报表生成与智能决策等多个典型场景,实现了从定期维保向预测性维护的运维模式转型。实践表明,系统显著提升了管理决策的科学性、运维响应的主动性及用户满意度,有效推动了后勤管理模式从被动维修向主动科学决策的深刻转型。本研究为大型公立医院探索数据与智能驱动的智慧后勤提供了可复制的技术框架与实践案例。

     

    Abstract: The intelligent management of hospital logistics has long been plagued by core challenges, including data silos, low cross-campus collaboration efficiency, and passive operation and maintenance (O&M) paradigms. Taking Xinhua Hospital Affiliated to Shanghai Jiao Tong University School of Medicine as the engineering background, this study proposes and constructs a Logistics Data Repository (LDR) enhancement system integrated with a large language model (LLM). Built upon a robust data foundation that has incorporated nearly 10, 000 IoT sensor endpoints across two campuses, the system innovatively introduces an intelligent cognition and interaction layer powered by a domestically developed LLM, organically bridging foundational perception, data fusion, LLM-driven intelligence, and business applications. Key technologies have been developed, including multimodal O&M data understanding and governance, a natural language-based intelligent Q&A assistant, associative reasoning and early warning for complex scenarios, and digital twin conversational interaction. In practice across the Yangpu and Fengxian campuses of Xinhua Hospital, the system empowers multiple representative scenarios: dual-campus intelligent control, spatial asset management, energy consumption management with intelligent regulation, automatic report generation and intelligent decision-making based on management indicators. These capabilities collectively enable a paradigm shift from scheduled maintenance to predictive maintenance. Application results demonstrate that the system significantly enhances the scientific rigor of management decisions, the proactivity of O&M responses, and user satisfaction, thereby driving a fundamental transition of logistics management from reactive repair to proactive, data-driven decision-making. This study provides a replicable technical framework and practical reference for large public hospitals pursuing data- and intelligence-driven smart logistics.

     

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