摘要:对传统地铁工程应急管理混乱、低效等问题，本文首先分析了应急管理的三要素：应急组织、应急物资、应急预案，搭建了地铁工程应急组织架构，提出了应急物资和应急预案的管理对策。其次，针对地铁工程应急管理信息化程度不高、存在“信息孤岛”等问题，设计了应急管理系统，实现了应急信息的集成化、标准化、可视化，提升了应急管理的效率。最后，针对纸质形式预案管理方式对事故发生时救援工作的指导不够精确、难以制定有效救援方案的问题，构建了基于案例推理的地铁工程应急预案管理模型，实践结果表明，该模型提高了应急预案检索的科学性和有效性，为开展应急救援活动提供决策支持。

Abstract: In order to solve the problems of chaos and inefficiency in traditional metro emergency management, this article firstly analyzes the elements of emergency management: organization, supplies and emergency plan. Secondly, emergency management system based on security map is established to handle the problem of low level of emergency information management in metro construction. The system successfully realizes the integration, standardization and Visualization of emergency information. Finally, the article discusses that it is not accurate enough to use paper-form emergency plan to guide the rescue work when an accident happens. In order to improve the scientific soundness and effectiveness of the emergency plan, a metro emergency plan management model based on casereasoning is constructed to provide decision support for emergency rescue activities.